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Oakgrove Technologies

INFORMATION TECHNOLOGY

Oak Grove helps customers formulate comprehensive plans that link IT responsively to the needs of the organization and maximize return on technology investments. We identify the gaps between your organization's mission and your current IT infrastructure to build solutions that meet your business needs. In addition, our solutions consider the impact of technology on human capital and business processes. Our goal is to implement technology strategies that improve access to information, organizational efficiency, and decision-making.

Our background includes expertise in the following areas:

  • IT Strategy Development – Oak Grove helps clients plan and develop their IT strategy to ensure alignment with the organization’s business strategies and goals. Oak Grove can also help define strategies for legacy system decommissioning and data migration.
  • SDLC Support – Oak Grove currently supports all phases of the software development life cycle using structured methodologies to ensure traceability of requirements throughout design, testing, development and implementation activities.  Oak Grove analysts have experience using a broad range of tools to develop artifacts such as requirements, use cases, process models, data flow diagrams, enitity relationship diagrams, CRUD matrices, and test cases.
  • Website Design and Development –  Oak Grove’s web design process draws from industry best practices and focuses on the user to ensure that the final product fulfills the client’s needs. This process is tailored to accommodate the size of each project and incorporates user research, usability testing, user feedback, and customer review during each phase.
  • Solutions Architecture – Oak Grove brings together multidisciplinary teams of business analysts, systems engineers, information architects, and data modelers to design IT solutions that address the interdependency of people, processes, and technology. Oak Grove professionals have experience in Enterprise Architecture Modeling, Service-Oriencted Architecture (SOA), and Data Architecture Development.
  • Database Development/Administration – Oak Grove provides a range of database development and administration services across a variety of platforms.  Some of our database professionals specialize in database design, whereas others have expertise in data extraction, transformation, and loading, or database administration. Our analysts are skilled at working with clients to gather requirements for developing custom queries.
  • IT Help Desk Support –  Oak Grove provides managed help desk services to include response, resolution, and tracking of all problems related to hardware, software, and computer peripherals.  Our lead help desk technicians use automated tools to monitor the types of problems and resolution response times in order to provide clients with valuable feedback and identify ways to improve customer service.