Company

Quality

Oak Grove is a reflection of our core values – integrity, honesty, and mutual respect. Oak Grove recognizes that as a service provider, our people are the most important corporate asset and provide the company with a substantial competitive advantage over the competition. Together, we form a team that works together with open communications and mutual support while maintaining a “Mission First” goal. As a company, Oak Grove will meet all contractual requirements and strive to exceed customer expectations in everything we do.

Our quality objectives include:

  • Continuous identification and validation of customer requirements and needs.
  • Assessment of appropriate quality measures to insure timelines of required services.
  • An established audit system to track and report on potential problem areas which ensures proven policies and procedures are followed.
  • Regular evaluation of management, technical, and cost-related processes to identify opportunities for improvement.

Quality chart